All products purchased from the e-shop gouverakis.gr can be returned for replacement with products of equal or greater value as long as the packaging has not been altered or opened.

Product value is defined as the price of the product at the purchase price. The consumer has the right to exercise the right of withdrawal within 14 days from the date of receipt and a refund.

Pay attention to the following:

Shipping and return costs in this case are borne by the customer.

– For any problem that arises, do not hesitate to contact us, by calling +30 2821086026, or by filling out the contact form.

 

To be accepted the return must meet the following characteristics:

– In order to return the products, they must not be worn, modified and the identification card along with all the manufacturer’s instructions must be on the product.

– Along with the product are returned all the documents that accompanied it, eg receipt, invoice.

– Products must be returned within 14 days of receiving the order.

 

How Can I Make a Return?

To make a return, the first step is to contact us!

Specifically, you can call us at +30 2821086026 or fill out the contact form.

In case we receive a return, without prior contact with us, the return will not be accepted by our company.